About

FAQ

• Where is the store based?

  Granada, Spain

• Do you accept orders placed outside of the US?

  Yes! Shipping is worldwide

• How long will it take to receive my order?

  Once shipped most domestic orders (Spain) take anywhere from 1 to 4 weeks to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 1 and 12 weeks.

• When will my order be shipped?

  Within 1-5 business days

• About shipping

  Standard shipping doesn't have a tracking number, but is cheaper and it usually works well and fast

  Tracked shipping does have a tracking number, it is more expensive but you have the security of being safer

  Please make sure you choose your prefered method when selecting your country

  I am not responsible for any customs expenses/delay time

• About preorders

  Pre-order means that you buy a product and it will be shipped to you when it's ready/done

  If you order a pre-order product and a regular one, they will be shipped together, so you will have to wait until the pre-order is ready to be sent

  -Just pre-order if you are okay with the waiting

• Pre-order process

  You pre-order a product > I send the designs to the manufacturer > Waiting for it to be done>I get the product sent>I prepare for shipping> I ship it to you

• Which payment method do you accept?

  Paypal

• Will you restock products?

  It depends on the demand of the product, but I will try to actively restock and add new merch to the store

• I have a question/problem

  Please contact me through my mail [email protected]

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.